E2 Distributors
Identity Theft Assistance
Information for consumers who believe E2 Distributors account activity or credit reporting resulted from identity theft.
1. Overview
This Identity Theft Assistance page explains how to notify E2 Distributors if you believe an account, payment, transaction, order, or reported item resulted from identity theft or unauthorized use of your identifying information.
Identity theft claims are taken seriously. E2 Distributors may restrict account activity, review shipment status, investigate transactions, and review any credit reporting connected to the disputed activity.
2. What to Send
- Your full legal name and contact information.
- The account number, order number, transaction number, or product involved, if available.
- A description of the suspected identity theft or unauthorized activity.
- The date you discovered the issue.
- A copy of a police report, FTC identity theft report, or similar identity theft affidavit, if available.
- Proof of identity, such as a government-issued ID, if requested.
- Any consumer report page, notice, email, statement, or transaction record showing the disputed activity.
3. Where to Send Identity Theft Claims
Email: info@e2distributors.com Phone: (800) 309-0317
Phone: (800) 309-0317
Subject line: Identity Theft Claim
If you are concerned about sending sensitive information by email, ask E2 Distributors for a secure submission method before sending documents.
4. What We May Do
- Review account records, order records, shipping records, payment records, IP/device information, identity verification records, and communication records.
- Request additional documentation if needed to verify your identity or evaluate the claim.
- Suspend account activity or delay shipment while the claim is reviewed.
- Correct, update, block, or stop furnishing information where required by law and supported by the investigation.
- Provide account or transaction records to a verified victim or law enforcement where required by law.
5. Consumer Reporting Agency Rights
Consumers who believe they are victims of identity theft may have rights to place fraud alerts, extended fraud alerts, or security freezes with consumer reporting agencies.
Consumers may also have rights to request blocking of information that resulted from identity theft and to obtain certain transaction records needed to document fraudulent activity.
6. Fraud Alerts and Security Freezes
A fraud alert tells users of a consumer report that the consumer may be a victim of fraud or identity theft.
A security freeze generally restricts a consumer reporting agency from releasing the contents of a consumer report without the consumer's authorization, subject to exceptions.
Fraud alerts and freezes are generally handled directly with consumer reporting agencies, not through E2 Distributors.
7. Do Not Delay
Notify E2 Distributors promptly if you believe an order, payment, account, or credit reporting item is fraudulent.
The sooner you notify us, the easier it may be to review shipment status, account access, payment activity, and reporting status.
8. Contact
Email: info@e2distributors.com Phone: (800) 309-0317
Phone: (800) 309-0317
Subject line: Identity Theft Claim